VELI TRIP
Terms & Conditions
Welcome to Veli Trip.
These Terms & Conditions apply when you use the Veli Trip website or make a booking or enquiry through our platform. By using our website or submitting a booking request, you agree to these Terms & Conditions.
1. BOOKINGS AND ENQUIRIES
Veli Trip allows customers to browse and enquire about activities, hotels, resorts, transfers, excursions and other travel-related services in the Maldives.
Submitting a booking or enquiry does not necessarily guarantee availability. A booking is considered confirmed only after you receive confirmation from Veli Trip or the relevant service provider and any required payment has been completed.
Availability and prices may change until a booking is confirmed.
2. PRICES AND PAYMENTS
Prices displayed on our website are based on the information available to us at the time of publication.
Final prices may vary depending on availability, travel dates, number of guests, taxes, service charges, transfer requirements and other booking conditions.
Where payment is required, payment instructions and the total payable amount will be provided during the booking process or when your booking is confirmed.
3. CANCELLATIONS AND REFUNDS
Cancellation and refund conditions may vary depending on the activity, hotel, resort or other service booked.
Some bookings may be non-refundable or may be subject to cancellation charges.
Before confirming a booking, customers should review the cancellation conditions provided for the relevant service.
Where a refund is approved, processing times may depend on the payment method, bank, payment provider or service provider involved.
4. ACTIVITIES AND EXCURSIONS
Activities and excursions may be affected by weather, sea conditions, safety requirements, operational circumstances or other factors beyond our control.
Schedules, routes and activity locations may therefore be changed or cancelled when necessary for safety or operational reasons.
Customers are responsible for following safety instructions provided by guides, operators and other service providers.
5. HOTELS AND RESORTS
Hotel and resort information, including room types, facilities, photographs, availability and prices, is provided based on information supplied by the relevant property or service provider.
Specific requests are subject to availability and cannot be guaranteed unless they are included in the confirmed booking.
6. CUSTOMER INFORMATION
Customers are responsible for providing accurate names, contact details, travel dates, guest information and any other information required to process a booking.
Veli Trip will not be responsible for problems caused by incorrect or incomplete information supplied by the customer.
7. THIRD-PARTY SERVICE PROVIDERS
Some services available through Veli Trip are provided by independent hotels, resorts, activity operators, transfer providers and other third parties.
Their own terms, cancellation policies and operating conditions may also apply to your booking.
8. WEBSITE INFORMATION
We aim to keep the information on Veli Trip accurate and up to date. However, prices, availability, descriptions, schedules and other information may change.
We reserve the right to correct errors or update website information when necessary.
9. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time. Any updated version will be published on this website.
10. CONTACT US
If you have questions about these Terms & Conditions or a booking made through Veli Trip, please contact us using the contact information provided on our website.
These Terms & Conditions apply when you use the Veli Trip website or make a booking or enquiry through our platform. By using our website or submitting a booking request, you agree to these Terms & Conditions.
1. BOOKINGS AND ENQUIRIES
Veli Trip allows customers to browse and enquire about activities, hotels, resorts, transfers, excursions and other travel-related services in the Maldives.
Submitting a booking or enquiry does not necessarily guarantee availability. A booking is considered confirmed only after you receive confirmation from Veli Trip or the relevant service provider and any required payment has been completed.
Availability and prices may change until a booking is confirmed.
2. PRICES AND PAYMENTS
Prices displayed on our website are based on the information available to us at the time of publication.
Final prices may vary depending on availability, travel dates, number of guests, taxes, service charges, transfer requirements and other booking conditions.
Where payment is required, payment instructions and the total payable amount will be provided during the booking process or when your booking is confirmed.
3. CANCELLATIONS AND REFUNDS
Cancellation and refund conditions may vary depending on the activity, hotel, resort or other service booked.
Some bookings may be non-refundable or may be subject to cancellation charges.
Before confirming a booking, customers should review the cancellation conditions provided for the relevant service.
Where a refund is approved, processing times may depend on the payment method, bank, payment provider or service provider involved.
4. ACTIVITIES AND EXCURSIONS
Activities and excursions may be affected by weather, sea conditions, safety requirements, operational circumstances or other factors beyond our control.
Schedules, routes and activity locations may therefore be changed or cancelled when necessary for safety or operational reasons.
Customers are responsible for following safety instructions provided by guides, operators and other service providers.
5. HOTELS AND RESORTS
Hotel and resort information, including room types, facilities, photographs, availability and prices, is provided based on information supplied by the relevant property or service provider.
Specific requests are subject to availability and cannot be guaranteed unless they are included in the confirmed booking.
6. CUSTOMER INFORMATION
Customers are responsible for providing accurate names, contact details, travel dates, guest information and any other information required to process a booking.
Veli Trip will not be responsible for problems caused by incorrect or incomplete information supplied by the customer.
7. THIRD-PARTY SERVICE PROVIDERS
Some services available through Veli Trip are provided by independent hotels, resorts, activity operators, transfer providers and other third parties.
Their own terms, cancellation policies and operating conditions may also apply to your booking.
8. WEBSITE INFORMATION
We aim to keep the information on Veli Trip accurate and up to date. However, prices, availability, descriptions, schedules and other information may change.
We reserve the right to correct errors or update website information when necessary.
9. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time. Any updated version will be published on this website.
10. CONTACT US
If you have questions about these Terms & Conditions or a booking made through Veli Trip, please contact us using the contact information provided on our website.